The orders are delivered within 4 working days (Monday-Friday) after the bank and finance approval has been received.  Orders placed after 16:00 are processed the next day. No orders are sent on holidays and holidays.

If Your Order Has Not Been Received;

In order to solve your questions and problems regarding your order, you will need to send an e-mail to our customer service authorities. Our experts will assess the situation as soon as possible and contact you to provide information on solutions.

Please pay attention to the following items when your order arrives;

1. Your order is packed in such a way that it will not be damaged in the cargo and shipped to selected cargo companies in Turkey.

2. The products in your order are guaranteed by the relevant companies.

3. Please do not take delivery if your cargo has been opened, torn or physically damaged. Please indicate to the cargo officer that you do not want to take delivery because the order is damaged. The cargo officer will issue a citation. A copy of this report will be given to you. Please keep the corresponding copy.

4. If there is any deficiency in your order, please contact us.