Address: Fatih mAh. 4122sok. Us apt. KAT:1 No:3 Aksaray/Merkez 68100 Turkey

Phone: +90 543 690 83 10 



Subject of this Agreement belongs to buyer's seller " the provisions of" law on the protection of Consumers No. 4077 "and" regulation on the procedures and principles of implementation of distance contracts "regarding the sale and delivery of the product with the qualities and sales price stated below in the electronic environment from the internet shopping site are determined by the parties 'rights and obligations in accordance with the provisions of" law on

Article 3: delivery of the product, place of execution and delivery form of the contract

3.2. Payment methods: bank transfer / EFT Payment


3.3. On the other hand, due to the credit cards of the banks only, the buyer accepts, declares and undertakes that the bank will also confirm the related interest rates and default interest information from the bank, and that the related provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the bank and the buyer


Credit card refund Procedure:

In cases where the purchaser is exercising his right to withdraw or in cases where the product subject to the order cannot be supplied for various reasons ,or in cases where the decision of the Arbitration Committee and the refund of the price to the consumer are decided, if the shopping has been done with a credit card and in installments, the procedure:

If our customer received the product with how many installments, the bank pays the customer back in installments. after payment of the entire product price at once ,in the event that installment charges are refunded to the credit card of the customer by the bank POS,the refund amounts requested for the subject to not be subject to the victim are transferred by the bank to the account of the Merchant in installments.The installment amount paid by the customer until the cancellation of the sales ,if the account date and the card's account cut dates do not coincide with each month 1 return will be reflected to the card and the customer has paid before the payment of the instalments after the sale is completed , the number of installments that you have paid before the return will take up more months and will be deducted from your current debts.


Return of goods and services received by card,the bank can not pay the customer in cash due to the contract made with the bank.Member business / in the event of a refund,the member shall make his / her refund through the relevant software,in other words, the merchant. as the Bank is obliged to pay the amount in cash or off-balance, the customer can not pay in cash according to the procedure described above. Return to credit card , after payment of the cost to the bank at once ,it will be made by the bank in accordance with the above procedure.


The purchaser accepts and undertakes that he has read and accepted this procedure.


3.4 - delivery type and address :

Delivery address : a/Türkiye-Adiyaman-

The Person To Be Delivered:  

Invoice address : a/Türkiye-Adiyaman-


Delivery will be delivered by hand at the above mentioned address of the purchaser via the cargo company. The seller shall be deemed to have fulfilled his performance in full and complete, even if he does not have the address of the buyer at the time of delivery. For this reason, the purchaser is responsible for all damages caused by late delivery of the product and the expenses incurred due to the waiting of the product at the cargo company and/or the return of the cargo to the seller.


Shipping fee : the shipping price is added to the total amount of the order and paid by the customer. Product price is not included.



4.1.Receiver, "" notice form" and "notice form" issued in accordance with the provisions of the "law no: 4077" and "regulation on application procedures and principles regarding door sales" on the "website" and again the contract 3.the main characteristics of the product/products/services subject to the contract, the price of the sale and the way of payment and all the preliminary information about the delivery is read and informed and confirmed in electronic form.


4.2. The product subject of the contract is delivered to the purchaser or the person/organization at the address indicated in the prior information on the website depending on the distance of the buyer's place of residence for each product, provided that the legal period does not exceed 30 days.


4.3.If the product subject of the contract is to be delivered to another person/organization other than the purchaser, the seller shall not be liable for the refusal of the delivery of the person/organization to be delivered.


4.4.The seller is responsible for delivering the product subject of the contract in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.


4.5 - for the delivery of the product subject of the contract, the signed copy of this contract must be delivered to the seller and the price must be paid in the form of payment preferred by the purchaser. If for any reason the product price is not paid or cancelled in bank records, the seller shall be deemed to have escaped the obligation to deliver the product.


4.6 - in the event that the bank or financial institution concerned does not pay the product price to seller due to the use of the credit card belonging to Purchaser in a way that is not caused by the purchaser's fault or by unauthorized persons, it is obligatory to send the product to seller within 3 days provided that purchaser is delivered In this case, the transportation costs belong to the purchaser.


4.7 - defective or defective products of products sold with or without warranty certificate can be sent to the seller for the necessary repair to the Authorized Service within the warranty conditions (defective), in this case the cargo expenses will be borne by the seller.


The purchaser has the right to withdraw within 7 days from the delivery of the product subject of the contract to himself or to the person/organization at the address indicated by him / her. In order to use the right of withdrawal, inform the seller by fax, e-mail or telephone within this period and the product shall be deemed to be 6. it must not be used within the framework of the provisions of the article. This right is used, 3. the delivery of the product delivered to the person or buyer to the seller is obliged to return the cargo delivery report and the original invoice. The product price will be returned to the Purchaser within 7 days of the receipt of these documents. If the original invoice is not sent, VAT and other legal liabilities, if any, cannot be refunded. The cargo price of the returned product due to the right of withdrawal is paid by the seller.


We undertake to withdraw the goods from the contract by rejecting the goods or services within seven days of the date of delivery or signing of the contract without any legal or penal liability of the consumer and without giving any reason whatsoever, and to withdraw the goods from the date of delivery of the notification of withdrawal to the seller or provider.


In order to carry out the refund transactions in accordance with the general communiqué of tax procedures no: 385, the related sections must be filled in and sent back together with the product after it has been signed.


However, in TRNC and overseas shipments, our customers are obliged to pay the taxes of the products they have received at customs because they do not pay VAT in their orders.Customers do not have the right to withdraw from customs for products that are not delivered in any way. Because of distance contracts application procedures and principles of the regulation 8.the consumer shall be entitled to withdraw from the contract by rejecting the goods within seven days from the date of delivery and without any legal or penal liability and without any justification in the distance contracts related to the sale of the goods in accordance with the provisions of this article.



The right of withdrawal cannot be used for products which cannot be returned by nature, disposable products, products which have passed the expiry date. The use of the right to withdraw in the following products is subject to the fact that the packaging of the product has not been opened, intact, and the product has not been used.


- Herbal Tablet Products 

- Products which cannot be returned by their nature ( except in case of defective or defective products), products which may be dangerous to health after opening, e.g. products which require one-to-one contact with the body during use (), disposable products, products which are fast deteriorating or past expiry date and are not possible to be returned.



In the event that the parties fail to perform their performances from the sources of this agreement, the law of obligations 106-108.the default provisions of the debtor included in the article shall apply. In the event of default, if any party fails to perform its acts within a reasonable period of time, the other party shall give the party who fails to perform the act for the said performance for a period of seven days. In the event of such termination, the party that does not perform its performance shall be entitled to demand the delivery of the goods, and/or the termination of the contract and the refund of the price by the creditor of the performance.


Regulations On Distance Contracts 9.according to the last paragraph of Article "seller"",by claiming that the fulfillment of the ordered goods or services is impossible (where the product cannot be supplied from the supplier company in any way) ,if it fails to fulfill the contractual obligations ,it undertakes to inform the consumer before the term of the contract's performance obligation this case ,özleşmeyi the customer has the right to terminate immediately and undertakes to return the price of the product he / she has ordered and any documents that have been debited if any.


" in such cases,the purchaser may not deliver the subject-matter within the term of the contract due to force majeure reasons or extraordinary events such as transport interruption,fire ,earthquake,flood , etc. which prevent the carrier from fulfilling this obligation. he/ she may exercise any right to cancel the order or postpone the delivery period until the cancellation of the order has been terminated. If the buyer cancels the order, the amount paid will be paid to him within 10 days.(if you are shopping with a credit card in installments, the above procedure for credit card refund is accepted by the buyer.)



In the implementation of this contract, Consumer referee committees and consumer courts at the location of purchaser or seller are authorized until the value declared by the Ministry of Industry and Commerce.

In the event of the order, the Purchaser shall be deemed to have accepted all the terms of this agreement.